Terms of service

Terms of Service

By using our website and purchasing our products, you agree to the following terms and conditions:

1. Use of Website
This website is intended for personal, non-commercial use. You agree not to misuse the site, attempt to access secured areas, or interfere with its functionality.

2. Product Information
We make every effort to display accurate product descriptions, ingredients, and usage guidelines. However, we cannot guarantee that all information is error-free. If you notice any issues, please contact us.

3. Orders & Payments
All orders placed through our website are subject to acceptance and availability. Prices may change without prior notice. Payment must be completed at checkout to confirm your order.

4. Shipping
Shipping timelines may vary based on location and courier service. Once an order is dispatched, responsibility for delivery transfers to the shipping provider.

5. Refund & Exchange Policy
We accept exchanges only, and only if the product’s sealing sticker is fully intact and not cut or opened. For hygiene reasons, opened or unsealed products cannot be exchanged. If you receive a damaged or incorrect item, please contact us within 24–48 hours of delivery.

6. Personal Information
We collect only the information necessary to process your order and improve your experience. All personal data is handled in accordance with our Privacy Policy.

7. Limitation of Liability
We are not responsible for any adverse reactions resulting from improper use of our products. Always follow the instructions provided and perform a patch test if needed.

8. Changes to Terms
We may update these Terms of Service at any time. Continued use of our website implies acceptance of all updates.

9. Order Processing
All orders are processed within 1–2 business days. You will receive a confirmation email once your order has been placed and another when it has been shipped.

10. Shipping Time
Delivery times vary depending on your location and the courier service. Standard shipping typically takes 2–5 business days. Delays may occur during weekends, holidays, or high-volume periods.

11. Shipping Costs
Shipping fees will be calculated at checkout based on your delivery address and selected shipping method.